House Rules & General Information

Home Observing VSQ Home Content Rooms Animals Parking Kitchen Telephone Internet Housekeeping Emergency Harassment-Free Workplace Street Address

Rooms Each suite has its own climate control (heat and air conditioning). Turn off the system if windows are opened. Animals No pets or other animals are allowed in the VSQ.  This rule does not apply to a service animals, with documentation demonstrating qualification as a service animal provided to the Human Resources and Administration Manager prior to check in.  WMKO defines a service animal as a dog that is individually trained to do work or perform tasks for a person with a disability. Parking Use the parking lot adjacent to the Common Building. Headquarters map Kitchen & Food Preparation Residents are responsible for their own meals. We encouraged residents to prepare their meals in the fully equipped communal kitchen in the Common Building. To keep the kitchen "pest-free," it is imperative in our climate to follow a few simple house rules: Store/consume food in the Common Building only. Please do NOT dispose of food/containers in your room. Keep food well wrapped and stored in the refrigerator or cupboards and place a label on your item. Clean up after yourself including any dishes, pots, pans and spills. Dispose of leftovers before departure. If you are NOT prepared to abide by the "house rules," please do not use the kitchen, as WMKO does not provide kitchen maid service. Telephone Long-distance calls cannot be made from the Common Building. Credit cards are required for long-distance calls made from VSQ suites. Local calls are toll free on Hawaii Island. Each room contains instructions on using voice-mail and the other function buttons. Local phone books and a list of employee extension numbers are provided with each phone. Internet WiFi and wired internet access is available in each room. Access instructions are in the room. Housekeeping Requests for additional linens can be left on the clipboard in the Common Building laundry room. For stays more than 5 days, rooms are refreshed and linen changes every fifth day. Emergency Maintenance Contact your support astronomer and they will contact the Facilities department. To turn off a leaking sink or toilet, use the key in the bathroom medicine cabinet. Medical Call 911 for life-threatening emergencies, give address below. First aid kits are located: VSQ Common Building bathroom Keck I remote ops room Kohala Wing (across from the restrooms) Hualalai Lab Coffee room in the Hualalai wing. North Hawaii Community Hospital (885-4444) across the street from Keck headquarters. The emergency room is open 24 hours. Waimea Medical Associates (885-7351) across the street from Keck headquarters. Open weekdays and Saturday mornings. Harassment-Free Workplace W. M. Keck Observatory (WMKO) is committed to a work environment in which all individuals are treated with respect and dignity. Each employee has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, we expect that all relationships among employees and visitors will be business-like and free of explicit bias, prejudice and harassment. WMKO prohibits discrimination or harassment based on an individual?s race, color, religion, ethnicity, ancestry, national origin, citizenship, veteran or military status, sex (including gender identity or expression), sexual orientation, reproductive health decision, pregnancy (including childbirth or related conditions and lactation/ breastfeeding), marital status, age, physical or mental disability, genetic information, arrest and court records, credit history or credit report, status as a domestic or sexual violence victim, or any other basis protected by federal, state, or local laws, regulations, and/or any executive order, except as allowed by law. Any abusive, intimidating, hostile, offensive, or other unwelcome verbal, non-verbal, or physical conduct based on the preceding list towards any individual, may violate this policy. Street Address/Location W.M. Keck Observatory 65-1120 Mamalahoa Hwy. Kamuela, Hawaii, 97843 USA Phone: 808-885-7887 Business Office Hours

For questions concerning accommodations while observing at WMKO, email vsq@keck.hawaii.edu

Return to Observing