Check communication with the instrument.
- From the background menu, open a terminal on kcwiserver as
user kcwirun.
- run ping kcwiprivate
- Verify that the output looks normal:
PING kcwiprivate (192.168.1.2) 56(84) bytes of data.
64 bytes from kcwiprivate (192.168.1.2): icmp_seq=1 ttl=64 time=4.88 ms
64 bytes from kcwiprivate (192.168.1.2): icmp_seq=2 ttl=64 time=1.16 ms
64 bytes from kcwiprivate (192.168.1.2): icmp_seq=3 ttl=64 time=1.19 ms
The actual times reported are not important. If this fails, the instrument is not connected to the computer room servers. Please ask for assistance from Instrument Engineers or SAs.