- Procedure
-
- Make sure MAGIQ is not running
- If you are not sure, kill it again:
- From DCSGUI stop MAGIQ server
- Make sure MAGIQ is not running as another user on
kN-magiq-server:
- use ps 'axlw or pgreg 'lf java
- and kill the process if necessary
- Start or Restart Xguide
- Procedure
-
- Quit Xguide if running, wait until all processes terminate.
- Make sure there is no other instance of Xguide or aut-tasks:
- use ps on kNserver
- Restart MAGIQ server via DCSGUI
- If MAGIQ GUI is running, wait until it reconnects, otherwise restart GUI.
- Procedure
-
- (Re)-start Xguide
- Make sure Xguide is running at this point and NULL
camera is selected.
- If MAGIQ server is running, press "Reconnect" in
MAGIQGui, otherwise, start MAGIQ server via DCS GUI
- Make sure MAGIQ is running at this point.
- Procedure
-
- MAGIQ GUI: Stop exposure
- MAGIQ GUI: Select 'Eavesdrop'
- Xguide: Select desired camera, start exposure and
display
- Verify images on Xguide, MAGIQ GUI, ObserverUI
- If no images, press 'Reset' on MAGIQ GUI
- Procedure
-
- Xguide: Select 'NULL' camera
- MAGIQ GUI: Select desired camera, press 'Connect'
- MAGIQ GUI: Start exposure
- Symptom
- Unsure, but you know it's not working
- Problem
- Software is not functioning properly
- Solution
- Reset and restart successive software layers (stop guiding!)
- Reselect camera from MagiqGui Camera pull-down
- Reset camera from MagiqGui (see
"Images out of sync")
- Restart low-level servers (see "Reconnect")
- Restart MagiqServer (see
"Restart MagiqServer")
- If the problem persists, call support as additional
steps involve hardware
- Check cables, fibers, AAA.
- Hardware reset camera
- Power cycle camera and camera controller
- Symptom
- Attempt to connect to nirspecm guider results in failure with "reason: null" in the error code
- Problem
- Some part of the MAGIQ software (possibly the mech_server) is not communicating properly.
- Solution
- Restart the MAGIQ software via these steps:
- log on to k2-magiq-server as k2obs
- run "magiq stop CameraServer k2-magiq-camserver1"
- verify servers were stopped by typing "magiq status" and seeing no processes
- run "magiq start CameraServer k2-magiq-camserver1"
- verify "magiq status" returns 3 tasks:
- rpcKey_server ... mech_rpc_srv
- rpcKey_server ... magiq_mtrctrl
- cam_rpc_svc
- From DCSGUI: DCS -> MAGIQ -> Start Server
- Wait 10+ seconds
- From DCSGUI: DCS -> MAGIQ -> OA Gui
- OA Gui should start with status bar saying "connecting" then it should change to "connected"
- Connect to nirspecm camera (choose nirspecm from pull-down and click "Connect")
- Expose to verify performance
- Symptom
- Need to restart the low-level camera- and mech-servers
- Problem
- Unknown
- Solution
- Be sure to stop guiding
- Click on "Reconnect" in the "Camera and Guider Control"
portion of the MagiqGui.
- Reselect camera from MagiqGui Camera pull-down
- Begin exposing
- Symptom
- Need to restart the high-level MagiqServer
- Problem
- Unknown
- Solution
- Be sure to stop guiding
- Select "Start Server" from "DCS" -> "MAGIQ" menu
- Reselect camera from MagiqGui Camera pull-down
- Begin exposing
- Symptom
- Image looks scrambled along vertical or horizontal lines
- Problem
- The MAGIQ camera is out of sync
- Solution
- Reset the camera from the MagiqGui (may be done while exposing)
- Click the "Reset" button located in the bottom center
of the "Camera and
Guider Control" portion of the MagiqGui (shown below).